Πολιτική Απορρήτου

Effective date: 22/6/2023

Thank you for visiting the our website. We value your privacy and want to ensure that your personal information is protected. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website, https://helpbutton.gr. Please take a moment to read this policy to understand how we handle your data.

  1. Information We Collect

We collect the following types of personal information when you visit or use our website:

Contact information: When you interact with us, we may collect your name, email address, and telephone number.

Log and usage data: We gather information about your device and how you use our website, including your IP address, browser type, access times, pages viewed, and the referring website.

Cookies and similar technologies: We may use cookies and similar tracking technologies to collect information about your browsing activities on our website. You can manage your cookie preferences through your browser settings.

  1. How We Use Your Personal Information

We use your personal information for the following purposes:

Responding to your inquiries: We use your information to provide you with answers to your questions and to offer customer support.

Sending updates and communications: With your consent, we may send you important updates, newsletters, and marketing communications to keep you informed about our services and products.

Improving our website: We analyze the information we collect to understand how users interact with our website, allowing us to enhance and optimize its performance.

Compliance with legal obligations: We may process your personal information to comply with applicable laws and regulations and to protect our rights and the rights of others.

  1. Legal Basis for Processing

We process your personal information based on the following legal grounds:

Performance of a contract: We may process your personal information to fulfill our contractual obligations with you, such as providing requested services or products.

Legitimate interests: When we have a legitimate interest in processing your personal information, such as for marketing purposes or improving our services, and such processing does not override your privacy rights.

Consent: We will obtain your explicit consent before processing your personal information for specific purposes.

  1. Sharing and Disclosure of Personal Information

We may share your personal information with the following parties:

Service providers: We may engage trusted third-party service providers to assist us in operating and managing our website or to fulfill your requests, such as hosting providers or analytics providers.

Business partners: We may share your information with trusted business partners for joint marketing efforts or to provide you with relevant products or services.

Legal compliance: We may disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights or the rights of others, or to comply with a judicial proceeding, court order, or legal process.

  1. International Data Transfers

We may transfer and process your personal information outside of your country of residence. If we transfer your personal information to a country that does not provide an adequate level of protection, we will ensure appropriate safeguards are in place in accordance with applicable data protection laws.

  1. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

  1. Your Rights

You have the following rights regarding your personal information:

Right to access: You can request access to the personal information we hold about you.

Right to rectification: If your personal information is inaccurate or incomplete, you can request its correction.

Right to erasure: Under certain circumstances, you can request the deletion of your personal information.

Right to object: You can object to the processing of your personal information under certain circumstances.

Right to data portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.

Right to withdraw consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

If you have any questions or wish to exercise your rights, please contact our Data Protection Officer (DPO) at [email protected] or by mail at the following address:

PARADOX NEXT Mesologgiou 20 | Metamorphosis Attica | P.O. 14451

  1. Security Measures

We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no data transmission or storage system can be guaranteed to be 100% secure.

  1. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites or services. We recommend reviewing their privacy policies before providing any personal information.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” at the beginning of this Policy. We encourage you to periodically review this Privacy Policy for any changes.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us using the following details:

Telephone: 2102817000 Email: [email protected]

By using our website, you signify your acceptance of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website.